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Ken Mortimer is an accomplished technology professional currently serving as Principal Solutions Architect at NSW Department of Customer Service since July 2020, and previously held senior developer roles at various organizations including Australian Doctor Group and KPMG Australia. A strong background in Drupal, Ken has demonstrated expertise in developing and maintaining web solutions, optimizing CI pipelines, and integrating APIs, contributing to significant projects for clients such as Cancer Research UK and the State Library of New South Wales. Educational credentials include a degree in Knowledge Management for Innovation from Cranfield University and a degree in Internet Engineering and Web Management from the University of Greenwich.