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Nicola Thomas has a diverse work experience in various industries. Nicola started their career in 2007 as an Assistant Front Office Manager at Ritz Carlton, Montego Bay Jamaica, where they assisted with front desk operations and client management. In 2012, they joined World Duty Free Group as an Operations Manager, responsible for managing daily operations, correspondence with suppliers, and overseeing a staff of 98. In 2015, Nicola became the Deputy Director of Airport Operations at VIP Attractions and later at VIP Attractions Club Mobay. Overall, their roles have involved management, operations, and customer service.

Nicola Thomas attended Eurocentro in Italy for an unspecified period of time, where they studied Eurocentro - Italian. From 1983 to 1987, they studied at Marymount High School, Highgate St. Mary, earning no specific degree or field of study. In 2020, they completed a Certificate of Completion in Hospitality & Tourism Management at Florida Atlantic University. Nicola also possesses a Certificate in Project Management from The University of the West Indies, although the dates of their education there are unknown.