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Tom Berger is a seasoned professional in the automotive service industry, currently serving as VP of Aftersales Operations and Chief Service Officer at VinFast Canada since May 2021. Prior to this role, Tom accumulated extensive experience at Policaro Group from March 2004 to May 2021, holding various positions including Service Manager at Northwest Lexus and Policaro Acura, and Director of Aftersales Operations at Porsche Centre Oakville and Policaro Harley Davidson. Tom started the career as a Service Consultant at Richmond Hill Toyota from August 2000 to March 2004, following an educational background at Georgian College from 1998 to 2001.