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Carlos Quintana is currently serving as the Technology and Operations Manager at Vindow, a transparent marketplace for buyers and sellers of contracted hotel accommodations. With a background in property management and account management at companies like Lumi Collection LLC, Airbnb, and International Air Transport Association (IATA), Carlos has played vital roles in driving improvements, enhancing user satisfaction, and managing customer service processes. With a Master of Business Administration and Bachelor's Degree in Psychology and Business Administration from Florida International University, Carlos brings a strong educational background to their role.