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William Canada has a diverse work experience spanning over several years. William started their career at Cable and Wireless Communications as a Provisioner in 1990. William then moved on to Cable & Wireless as a Provisioning Engineer from 1990 to 1994. After that, they joined Star Telecom/PT1 Communications as a Provisioning specialist from 1999 to 2000 and later became the Director of Carrier Relations/Provisioning and Network Operations at PT1 Communications from 1998 to 2005. From 2006 to 2008, they worked as a Principal Engineer at LCC and then joined T-Mobile USA as a Consultant Provisioning Project Manager from 2006 to 2009. William also worked as a Provisioning Project Manager at Ericsson from 2008 to 2009. In 2008, they joined Synergie Tech Solutions, LLC and worked as a Project Manager until 2009. In 2009, they served as a Consultant AAV Transport Program Manager at T-Mobile and later became a Program Manager at Vinculums.

From 1983 to 1988, William Canada attended Southern University and Agricultural and Mechanical College at Baton Rouge. During this time, they pursued a field of study in Business Management, although no specific degree was mentioned.