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Heidi Dieltjens has over two decades of experience in the consulting and management sectors, currently serving as a Demand and Program Manager and SAP Business Manager at ³Õ¾±²Ôç´Ç³Ù³Ù±ð since November 2002. Prior to this role, Dieltjens worked as a Consultant at Cap Gemini Ernst & Young and Ernst & Young Consulting, gaining valuable insights into client needs and project execution. Dieltjens began a career at IBM from 1995 to 2000 in pre-sales, leveraging technical expertise to support client engagements. Educationally, Dieltjens holds a Master's degree in Civil Engineering from KU Leuven, obtained in 1995.