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Melanie Thibeault possesses extensive experience in public service and the airline industry, currently serving as Cheffe de division - Administration and Coordonnatrice soutien aux opérations policières at the Service de police de la ville de Saint-Eustache since March 2018. Prior to this, Melanie Thibeault spent two decades at Air Canada from 1998 to 2018, holding various managerial roles, including General Manager of Customer Service Training with a focus on planning and human resources, and Manager of Customer Service Training overseeing planning, costs, recruitment, and HR. Melanie Thibeault's career demonstrates a strong background in administration and customer service training.