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Katlen Tillman has a diverse work experience in the field of communications and marketing. Katlen has worked as a Director of Communications at VillageReach, where they focused on raising awareness of the organization's mission and impact in sub-Saharan Africa. Prior to that, they were a Director of Marketing Communications at Sogeti, where they built a marketing capability and led change communications programs. Katlen also served as a Sr. Digital Communications and Influencer Manager at Lumen Technologies, overseeing social media programs and digital community engagement. At Microsoft, they worked as a Senior Digital Communications Manager, responsible for the digital community strategy and marketing for Microsoft's partner ecosystem. Katlen has also held roles at POSSIBLE, Edelman Digital, Starbucks Coffee Company, T-Mobile, Classmates Online, and HealthTalk, where they gained experience in social media, digital strategy, web management, and program communications.

Katlen Tillman holds a Master of Arts degree in Communication and Organizational Leadership, with a 4.0 GPA, from Gonzaga University. Additionally, they earned a Bachelor of Arts degree in Radio & TV (TV and Digital Comm.) from San Francisco State University. In 2019-2020, they pursued a Post-Graduate Diploma/Certificate with merit in International Studies (Global Challenges) at The University of Edinburgh.