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Albert has been working for The Villas since November 2002. The one thing that impressed him the most was the warmth and home-like feeling he received on his first day. Ten years later, he still gets that same feeling. Albert grew up in the South, where family connections and southern hospitality go hand-in-hand. He likes to think that he brings those values to work every day. As the dietary manager, Albert’s primary role is to ensure that every resident's nutritional needs are met, but he plays many additional parts as well. He is a waiter during meal service, a guide when someone has lost their way, an ear when someone needs to be heard, but the best and most important role Albert enjoys is giving the best customer service he can every day.