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Michelle Smith is an experienced billing specialist currently employed at Viking Client Services, LLC since May 2017, where responsibilities include subrogating damage claims and triaging new claims. Prior experience includes a role as a Sales Specialist II at Wells Fargo, where award-winning performance in sales and customer service was achieved, and positions at Comcast Billing Center of Excellence, where customer retention and employee training were emphasized. Early career experience includes roles in educational and medical collections, where quota surpassing and coaching were notable achievements. Michelle attended St. Cloud Technical and Community College, as well as St. Cloud State University and St. Cloud Technical College for education.