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Dang Thi Thanh Nga is an experienced Contact Center professional with a background in managing and developing teams in various banking institutions. With a Bachelor's Degree in International Banking from Banking University, Dang Thi Thanh Nga's expertise lies in performance management, absence management, and customer service. Throughout their career, Dang Thi Thanh Nga has demonstrated strong skills in team leadership, customer relations, and fraud prevention.