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Thomas Hinterholzer is a seasoned professional with extensive experience in quality management and tourism-related fields. Currently serving as Senior Expert Strategic Quality & Quality Policy at Bayerische Eisenbahngesellschaft MbH since April 2020, Thomas has previously held significant roles, including Senior Expert Quality Management & Customer Experience Management at Munich Airport from September 2015 to March 2020, and Senior Researcher & Lecturer in Business Administration (Tourism Management) at the University of Applied Sciences Salzburg from June 2007 to July 2015. Early career experiences include positions as a Ski Instructor and Sales Trainer & Field-Researcher while studying, along with roles as Sales Manager B2B at MPV Verlag GmbH and Deputy Restaurant Manager at McDonald's Österreich. Thomas holds a Master's degree in Economics with a focus on innovation and management in tourism industries from Fachhochschule Salzburg and has a diploma in International College of Tourism Management from Tourism School Klessheim.