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Naz M. is an experienced professional in customer experience and project management, currently serving as the Head of Customer Experience at Vidigami since April 2023. Prior to this role, Naz held various positions including Customer Success Strategy Consultant at Valuize and Manager of Customer Success at Assent Compliance Inc. Notable earlier roles include leading Service Operations & Customer Success at Vidigami and serving as Client Success Manager and Project Manager at Vidigami Media, Inc. Naz has a strong background in managing customer support teams, developing internal processes, conflict resolution, and implementing after-sale services. Educational achievements include a Master's degree in Digital Media with a focus on Project Management from the Centre for Digital Media, along with studies at Langara College and Simon Fraser University.