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Mina Nuspahić is an experienced software testing and quality assurance professional with a strong background in IT services. Currently serving as a Senior Software Tester at Vidiemme since April 2021, Mina previously worked as a Quality Assurance Analyst at Wireless Media, focusing on managing quality assurance activities for SAP Cloud Services projects. From November 2008 to February 2020, Mina held various roles at Vip mobile d.o.o., including IT Services Associate, IT BSS Associate, Operational Expert, Administration and Activation Support Expert, Business Contact Center Agent, and Customer Service Agent, demonstrating a comprehensive understanding of production issue resolution, system performance monitoring, and business customer support. Mina Nuspahić holds a Bachelor’s Degree in Economics from The Graduate School of Business Studies, John Naisbitt University.