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Diana Baltrusaityte is a seasoned professional with diverse experience in customer success, community management, and marketing. Currently serving as a Customer Success Specialist at Videobot since April 2023, Diana focuses on enhancing communication through interactive video flows. Previous roles include Community Manager at UpStack, where community onboarding and engagement were prioritized, and Ambassador of The Gratitude and Success Journals, where event organization and mentoring played key roles. Diana also held positions as Official Lithuanian Translator for Andaman7, Founder & CEO of ucreateU, and Social Media Intern at 2-BIZ, among others. Educational qualifications include a Master's degree in Environmental Risk from Roskilde University and a Bachelor's degree in Environmental Management from Erhvervsakademi Aarhus.