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Jake W. has a diverse background in customer support and advocacy, currently serving as a Customer Support representative at VidApp since March 2021. Previously, Jake held the position of Retailer Advocate at Vend from March 2020 to March 2021, and worked as Customer Technical Support at Spalk from January 2019 to January 2020. Jake's educational credentials include a Bachelor of Commerce in Accounting and Information Systems from Victoria University of Wellington (2016-2019) and a Bachelor of Science in Computer Science and Information Systems from The University of Auckland (2015-2016), along with completion of secondary education at Auckland Grammar School from 2011 to 2015.