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Estelle BASLE has extensive experience in commercial management and customer relationship roles, primarily with VIDAL since November 2014. Key responsibilities include managing a client portfolio worth over one million euros, administrative and commercial management, marketing studies, and participation in internal projects such as CRM upgrades. Estelle also develops sales tools, conducts monthly reporting, and analyzes audience metrics while ensuring client support through communication and marketing campaigns. Prior roles include positions at Verisure Securitas Direct, focusing on client relations, CRM updates, and billing processes. Estelle holds a Master 2 in Operational Management, a License in Commercial and Marketing Management, and a BTS in Business Management from C3A.