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Ivan C. has extensive experience in customer service and sales within the hospitality and rental industries. Currently serving as an Outbound Specialist at Vida Vacations since December 2020, responsibilities include managing inbound and outbound reservations. Prior roles include Activations Specialist and Concierge at Grupo Vidanta, where contract activations and guest services were primary responsibilities. Additional experience includes sales and customer service positions at Interceramic, National Car Rental, and LinguaTec. Ivan C. holds a degree in Business Management and Development from Instituto Tecnológico Superior de Puerto Vallarta, earned between 2009 and 2015.