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Philip Cheng is a seasoned professional with extensive experience in ICT and system development. Currently serving as a Service Desk Officer at the Victorian Institute of Forensic Medicine since January 2017, Philip previously held the position of ICT Business Analyst at the Department of Justice, Victoria, Australia, where responsibilities included supporting the Coroners Court. Prior experience includes roles as a System Developer at First Solar and as a System Engineer at Seagate Technology, where significant contributions to the storage industry were made. Philip holds a Bachelor of Science in Computer Science from Campbell University and has achieved notable success in implementing Oracle ERP across Asia Pacific business units. Additionally, Philip is recognized as a Six Sigma Black Belt for driving cost-saving and process improvement initiatives.