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John Johnson, MBA, has a diverse work history with a focus on customer success and management roles. John is currently the Vice President of Customer Success at Vibes, where they oversee all aspects of customer success. Prior to this, John worked at Flexera as the Manager of Customer Success - Enterprise, leading a successful restructure and rebuild of the customer success practice. John also has experience as a Senior Customer Success Manager at FinancialForce.com and as a Client Success Specialist at Oracle, where they worked closely with enterprise-level clients. Before transitioning into customer success, John gained managerial experience as the General Manager at Finish Line and as an Operations Manager at Sherwin-Williams Paints.

John Johnson, MBA holds a Master of Business Administration (MBA) degree in Project Management from Saint Xavier University, which they obtained from 2018 to 2020. Prior to that, they received a Master of Business Administration (M.B.A.) degree in International Business from the University of Illinois Springfield in 2011. John completed their Bachelor's degree in Finance, General from Western Illinois University from 2006 to 2010. John also holds additional certifications such as FinancialForce PSA Fundamentals, BigMachines Blue Belt Admin, and BigMachines Yellow Belt Admin.