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Susana Gonzalez is an experienced professional in the travel industry, currently serving as Sales Lead at Viajes Falabella since September 2023. Prior to this role, Susana held multiple positions at COCHA from March 2020 to September 2023, including Lead Agent, Supervisor de Atención en Viaje, and Ejecutivo de ventas corporate, focusing on business travel sales and post-sale services. Susana's career at Viajes Falabella began in February 2016 as an Ejecutivo de cuentas empresariales, where responsibilities included managing corporate travel services and ensuring smooth operations. Earlier experience includes working at LAN Airlines from February 2008 to March 2020 as an Ejecutiva Ventas y Backoffice, demonstrating proficiency in advanced aeronautical reservation systems. Susana Gonzalez graduated from Universidad de Las Américas in 2005.