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Sofia Lobo de Sousa has extensive experience in the banking sector, having worked at Banco Espírito Santo S.A., NOVO BANCO, and currently at Viagens Abreu, S.A. Sofia has held various roles such as Strategy Consultant and Project Manager, focusing on assessing current procedures, identifying efficiency improvements, and implementing automation solutions to enhance overall process quality. Sofia is skilled in project management, strategic planning, and process optimization.