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Jennifer Conner began their work experience in 2012 at Eskenazi Health, where they served in the Emergency Department Administration role from November 2012 to June 2015. Jennifer then joined Via Health Services in December 2015, initially working as the Chief Operating Officer until January 2019. After that, they were promoted to the role of President, a position they currently hold.

Jennifer Conner completed their Master of Healthcare Administration (M.H.A) degree in Healthcare Administration at Des Moines University in 2012. Jennifer also obtained a Bachelor of Arts (B.A.) degree in Political Science and Government from Simpson College in 2006.