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Jasmene Grant has a diverse work experience with a focus on contact center operations management. Jasmene recently worked as the Director of Operations at Veteran Government Services, starting in October 2022. Prior to that, they held the position of Senior Contact Center Operations Manager at the same company from May 2021 to October 2022. Before joining Veteran Government Services, Jasmene worked as a Contact Center Operations Manager at Nomad from January 2021 to May 2021. Jasmene also has experience as a Contact Center Manager at Vaco from July 2020 to January 2021 and as a Call Center Manager at AMERICAN CARPET SOUTH from 2016 to 2020. Earlier in their career, Jasmene held roles such as Sr. Contact Center Mgr. / Assistant Operations Mgr. at Wipro Limited from 2013 to 2016 and Sr. Manager & Trainer at TeleTech from 2008 to 2013.

Jasmene Grant attended LIU Brooklyn for nursing but there is no information on the degree obtained or the years attended. Jasmene also has several additional certifications, including Call Center Management Certification from Universal Class, Certified Management Executive (CME), Lean Six Sigma Black Belt Certification, Lean Six Sigma Green Belt Certification, Lean Six Sigma Yellow Belt Certification, and Project Management Essentials Certified (PMEC), all from the Management and Strategy Institute. However, there is no information on when these certifications were obtained.