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Doug Johnston has worked in various roles since 1998. Doug started their career as Regional Manager, British Columbia at Certus Strategies. Doug then moved to SuperOffice CRM, Inc. in 2003, where they served as Director, Implementation Services. In 2005, they joined ACTIVE Network and held several roles, including Senior Director, Professional Services, Director, Professional Services, Manager, Professional Services, and Project Manager/Team Lead. In 2014, they became Vice President, Professional Services at Lanyon. In 2016, they were Strategic Advisor at KLEAR Communication. Currently, they are Chief Operating Officer at VFP Consulting.

Doug Johnston obtained a Certificate in Project Management (concentration in Business Systems Analysis) from The University of British Columbia, and a B.A. (Hons.) in Law from Carleton University.