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Hardy Reschke is an experienced professional in technology and operations management, currently serving as Help Desk Manager at VetPartners Australia and New Zealand since October 2019. Hardy has a strong track record of enhancing customer satisfaction across over 275 locations through effective project collaboration and technology advocacy. Previously, Hardy held various roles including Operations Lead at Regal Information Technology, where contributions led to improved engineering metrics and procurement processes, and Account Manager at Astron Technology, focusing on key account management and pre-sales services. Hardy's background encompasses operational management at Guardian Solutions and retail leadership roles at Gateway and Harvey Norman. Educational credentials include a Certificate IV in Leadership and Management and a Diploma in Marketing.