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Ricardo Alexander Castillo has a diverse professional background with extensive experience in various roles. Currently serving as a Medical Records Analyst at Veterans Evaluation Services since August 2018, responsibilities include researching medical conditions and ensuring case completeness. Previously, experience as a Business Banker at PNC involved managing commercial accounts and lending products. As the owner of an e-commerce apparel store, operational responsibilities included sourcing products and handling customer service. Prior technical support at Bloom Broadband focused on troubleshooting satellite and internet services. Ricardo also held roles in collections at PNC and internships focused on fundraising and administrative support, alongside a foundation in political science from Western Michigan University.