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Joshua Hansen is an experienced IT professional with a diverse background, currently serving as Resolution Analyst II at Vestcom International Inc. since October 2017. Prior experience includes roles as Senior SAP Consultant at D1 Technologies, LLC, and IT Manager of Information at SeTelUC, where responsibilities encompassed customer support, user setup, and data management. Joshua also has a strong foundation in web application development, with experience at Health Assist TN and TPAL, creating applications and reports using MS Access and PHP/MySQL. Additionally, roles as Principal Instructor at New Horizons Computer Learning Centers and Network Administrator at Stone Mountain Carpet Outlet further demonstrate expertise in IT education and network administration. Joshua holds an Associate of Arts degree from Shasta College.