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Neagu Bogdan possesses extensive experience in collections and quality assurance, currently serving as a Senior Executive at EXL since August 2022, where responsibilities include managing day-to-day shared services collections and ERP testing. Previously, Neagu worked as a Senior Collections Specialist and Collections Specialist at Vertiv from May 2021 to the present, focusing on account reconciliation, dispute resolution, and achieving departmental objectives. Experience also includes a role as a Quality Assurance Analyst at Quantic Lab, performing comprehensive testing on various platforms, and earlier positions in collections and customer service at Vertiv and SYKES. Neagu holds dual Bachelor’s degrees in Informatics and Economics, and Cartography and Topography from Babes-Bolyai University, achieved between 2014 and 2019.