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Shari Banks is an experienced technical writer currently working at Versapay since April 2021, where the focus is on enhancing accounts receivable efficiencies and streamlining billing and payment processes. Prior experience includes roles as a Product Specialist and QA Test Engineer at Astreya and as a Product Specialist at Yolk. Between March 2018 and December 2019, Shari worked as a technical writer in a contracting capacity and served as a Senior Technical Writer at Temenos Group (formerly Xeye Inc.) from 1997 to 2016. Shari started a career in technical writing at IFDS / Corfax / DST Canada from 1994 to 1997. Educational qualifications include a B.A. in History from Carleton University and a Journalism diploma from St. Clair College.