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Carmen H. is a seasoned professional with extensive experience in information technology project management, particularly within government and public safety sectors. Since April 2010, Carmen has served as a Senior Information Technology Project Manager for the State of Vermont, leading projects like the Transformed Medicaid Statistical Information System (T-MSIS) and various health-related projects with successful on-time and on-budget deliveries. Prior to this role, Carmen owned a technical writing business specializing in software and hardware documentation and held various positions in public administration and analysis, including data coordination and compliance management. With advanced degrees in Information Assurance and English from Norwich University, Carmen possesses strong documentation expertise across multiple domains, making significant contributions to organizational efficiency and compliance.