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Julie Hines is an accomplished executive with extensive experience in innovation, strategic business operations, and customer support. Currently serving as Vice President of Innovation and Strategic Business Operations at Verizon, Julie leads operational teams across various domains to enhance operational excellence. Previously, Julie held significant roles at AOL, including Chief of Staff to the General Counsel and Chief Administrative Officer, where strategic direction and innovation in legal operations were key responsibilities. Earlier positions include Vice President roles at AOL and Sears, focusing on marketing, customer support, and business development. Julie's educational background consists of an MBA in Marketing from Northern Illinois University and a BS in Business from Bradley University.