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Kaitlin Lindros is a skilled Principal Technical Writer at Verisk, where contributions include authoring articles on Core Lines services and developing the Experience Review Bulletin series for enhanced accessibility of actuarial insights. Previous experience includes UX Writing at Nationwide, where Kaitlin crafted chatbot content and audited existing materials, as well as UX Copywriting at USAA, focusing on simplifying complex financial processes. Kaitlin has also held roles in public relations and content strategy at Cedar Financial, where responsibilities encompassed UX content across multiple brands, website microcopy, and usability testing. Earlier positions include web content editing at Fortune Energy, freelance writing, and editing for various clients, along with foundational roles in client relations and customer service. Kaitlin holds a Bachelor of Arts in Literature with an emphasis in Creative Writing and Sociology from the University of California, Santa Cruz.