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Igor Kopshyn is a seasoned Senior Systems Engineer with extensive experience in systems administration, support, and engineering across various renowned companies. Since January 2017, Igor has been with Verint, providing third-level support, overseeing the maintenance of cloud-based disaster recovery, and managing deployments for Windows web server farms while ensuring a high service level agreement of 99.99%. Prior roles include tenure at Synchronoss Technologies, where Igor managed code rollouts and backup solutions, and Speechcycle.com, focusing on automated technology applications and disaster recovery coordination. Additional experience at Reuters included overseeing a large enterprise production environment and spearheading support for numerous system updates. Igor's career began in 1988 at the Center for Standardizations and Certification, culminating in a Master's degree in Electrical Engineering from Kiev Polytechnic Institute.