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Micheal Dipaolo

Vice President, CX Solutions at Verinext

Micheal DiPaolo has a strong background in technology leadership and management. Micheal is currently the Vice President of CX Solutions at Verinext. In their role, they oversee the development and execution of customer experience solutions.

Prior to their current position, DiPaolo worked at Kaplan for over a decade, where they served as the Executive Director of Communication Technology Engineering. In this role, they were responsible for overseeing various communication technology services, including contact center, unified communications, and network. Micheal played a key role in driving innovation and setting architecture standards for optimization and cost management.

Before joining Kaplan, DiPaolo held several positions at Citrix Systems, including Sr. Manager of Network & Communication Services. Micheal also founded their own company, Apollo Technology Solutions, where they served as the Founder and CEO.

DiPaolo's earlier career includes a role as an Adjunct Professor of Information Technology at the University of Phoenix and leadership positions at Lucent Technologies. At Lucent, they played a crucial role in the strategic and operational management of global WAN infrastructure in different regions.

Overall, DiPaolo has a diverse and extensive work experience in the technology field, encompassing leadership, strategy, innovation, and education.

Michael DiPaolo has a Bachelor of Science degree in Electrical Engineering from the University of Florida. Micheal also has a Master of Science degree in Telecommunications Engineering from the University of Colorado Boulder. Additionally, Michael completed the Executive Education IT & Leadership Development Program at Babson College.

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