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Rick Bickle is the Senior Director of Strategic Operations & Customer Happiness. Rick has 20 years of experience in the financial services industry specializing in building high-impact teams. His experiences with both large and small companies have given Rick the ability to see issues from a variety of perspectives.

Rick’s daily motivation stems from his desire to learn the inner workings of any organization. Rick has held leadership positions for a large $20B bank holding company and one of the largest privately held accounts receivable firms in the country. All of Rick’s roles were similar in nature as they focused on process improvement. Right before joining Veri-Tax, Rick was responsible for opening up and leading 4 urgent care clinics for MedExpress. MedExpress is one of the largest urgent care chains in the country and is ultimately owned by UnitedHealth Group.