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Adel Eniko Richter is a seasoned professional in customer success, currently serving as a Senior Customer Success Manager at Vercel since October 2023. Prior experience includes roles at CircleCI as a Mid Market Technical Success Manager and Customer Success Associate, as well as a Customer Success Manager at CleanCloud. Adel also held positions at Butternut Box and Booking.com, dealing with customer service and complaint management. Earlier roles include a Barista and Team Leader in training at Pret A Manger, and customer-focused positions at CARDS GALORE RETAIL LIMITED and UniCredit Leasing Hungary Zrt. Adel's education includes a Bachelor of Science in Computing & IT and Psychology from The Open University, a Bachelor's degree in Korean and Oriental Studies from Eötvös Loránd University, and a Level 2 Diploma in Human Resources Management from New Skills Academy.