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Carlos Laparra serves as the Chief Delivery Officer at Verbio, where responsibilities include providing strategic leadership for the professional services organization and ensuring the delivery of high-quality services and solutions. With extensive experience leading the Professional Services Delivery Team and the Presales Engineering Team, Carlos has been pivotal in delivering AI products leveraging advanced technologies like Speech Recognition and NLP/NLU. Prior roles include Project and Product Manager, where Carlos oversaw IT projects to enhance customer care systems, and earlier positions at VoxWeb as CTO and at Revistas Profesionales as Technical Director, where Carlos established technical infrastructures and innovative digital solutions. Carlos holds a degree in Computer Science Engineering from Universitat Politècnica de Catalunya, specializing in areas such as Software Engineering and Data Bases Design.