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Nicole Girolami is a seasoned professional with extensive experience in customer care and operations management. Currently serving as the Customer Care Manager at Verathon since January 2022, Nicole previously held the position of Manager of Sales Operations and Customer Service at FUJIFILM SonoSite, Inc. from 2015 to January 2022, where responsibilities included overseeing sales administration operations and leading an order processing team. Prior to that, Nicole was the Customer Care Team Leader at TomTom (2006 - 2015), managing an international support team of about 90 agents and supervising customer support representatives. Nicole's earlier roles include supervisor positions at Capital One, VTA Venice Tourist Assistance, and Venice Simplon Orient Express, providing a solid foundation in customer service and team leadership.