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Kevin Conger is an experienced professional with a robust background in customer service and commercial operations. Currently serving as a Commercial Operations Analyst at Verathon since May 2015, Kevin has also held roles as a Customer Care Quality Specialist and Customer Care Technical Support, where responsibilities included training personnel and maintaining customer communication. Prior experience at AT&T spanned nearly a decade, featuring positions such as Customer Service Quality Analyst, where Kevin prepared detailed performance reports, and Customer Service Representative, demonstrating strong problem-solving skills in high-stress situations. Earlier, Kevin managed a retail store at MailPost, overseeing operations and ensuring compliance with USPS regulations. Kevin holds a Master of Arts in Diplomacy from Norwich University and a Bachelor of Arts in Political Science from Cedarville University.