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Kirthika Kumaran has accumulated valuable experience in customer support and technical support roles, particularly with Veranda Learning and Netaccess India (Murugappa Group). In the position of Customer Support Executive at Veranda Learning, responsibilities included handling customer inquiries and facilitating meetings with senior management. As a Technical Customer Support Engineer at Netaccess India, Kirthika focused on preparing and evaluating CRM reports to identify areas for improvement and resolving customer queries within SLA timelines. Educationally, Kirthika holds a Bachelor of Science degree in Biotechnology from Chennai Girls Higher Secondary School, completed in July 2021.