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Adrian Miles is an experienced Enterprise Senior Customer Support/Operations Analyst at Verafin since October 2016, specializing in application support and customer satisfaction management. Previously held positions include Technical Support Team Lead at Bambora and Technical Team Lead at Beanstream, where responsibility included managing teams and addressing escalated technical issues in eCommerce. Adrian's earlier roles include Help Desk Analyst at National Money Mart and Customer Service Representative at West Corporation, focusing on troubleshooting and supporting clients. Adrian holds a Bachelor of Science degree in Astronomy from the University of Victoria, completed in 2004.