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Donna Reckitt, MBA, RN, CSPO®, CHC has a diverse work experience in the healthcare industry. Donna currently holds the position of Director, Customer Engagement at Veradigm® since 2020. Prior to this, they worked at Innovaccer as an Engagement Manager/Product Manager from 2017 to 2019, where they supported care management teams to improve clinical workflows and patient care outcomes.

Donna also served as the Vice President, Reporting & Analytics at Altruista Health from 2015 to 2016, where they led a global team to enhance the reporting and analytic capabilities of the company's care management workflow product. Moreover, they worked at LexisNexis/MEDai as the Director, Strategic Accounts from 2011 to 2014. In this role, they ensured client satisfaction, secured renewals, and expanded contract agreements.

During their tenure at Verisk Health (formerly DxCG; now dba Cotiviti) from 2005 to 2011, Donna was a Strategic Account Manager responsible for managing key client accounts and providing product knowledge and support. Donna also held the position of Program Director at AdvanceMed Corporation, a CSC Company, from 2001 to 2005. In this role, they oversaw a major project aimed at enhancing fraud detection and prevention in the Medicare program.

Donna's early career involved working as the Director, Clinical Analytics at ViPS (General Dynamics) from 1998 to 2001. Donna led the development of healthcare decision support products, including an evidence-based Clinical Guidelines module.

Overall, Donna Reckitt has acquired a wide range of skills and expertise through their various roles in customer engagement, care management, reporting & analytics, strategic accounts, and program management.

Donna Reckitt, MBA, RN, CSPO®, CHC has an M.B.A in Marketing and Finance from the Weatherhead School of Management at Case Western Reserve University. Donna also holds a Bachelor of Science (BS) degree in Registered Nursing/Registered Nurse from The City College of New York (CCNY). Additionally, Donna has obtained various certifications, including Certified Scrum Product Owner® (CSPO®) from Scrum Alliance in 2016, Certified Health Coach (CHC) from the Dr. Sears Wellness Institute in 2017, and a Product Management Certificate from Product School in 2019. Donna has also completed several data science-related courses through Coursera Course Certificates at Johns Hopkins University in 2016. Donna also obtained a Teaching Civility in the Workplace certification from LinkedIn in 2022.