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Maddy Hicks has extensive experience in human resources, currently serving as a Human Resources Administrator and previously as a Human Resources & Communication Specialist at Vera French Community Mental Health Center since January 2018. Responsibilities include internal and external communication, training, and credentialing, with a focus on enhancing awareness and communication with employees. Maddy started as an HR Recruiting Specialist, where significant achievements included implementing an ATS system, managing recruitment processes, and assisting with employee relations. Prior roles include HR Assistant, specializing in benefits administration and recruitment efforts. Maddy began a career in customer service as a Retail Sales Associate at Glassando from May 2015 to July 2017. Maddy holds a degree in Sociology, Family, Health, Well-Being from the University of Iowa, completed in May 2017.