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Ruxandra Alexe is a seasoned professional in the field of business analysis and quality coordination, currently serving as a Business Analyst at VEO Worldwide Services since August 2017. Prior experience includes a five-and-a-half-year tenure at Arvato Bertelsmann, where Ruxandra excelled as a Quality Coordinator, overseeing client management, quality performance for over 300 personnel, and incident and change management. Before this role, Ruxandra progressed through positions including Solution Coach, focusing on quality results for a technical support team, and Customer Service Representative. Educational qualifications include a Master’s degree in Intercultural Communication and a Bachelor’s degree in Applied Modern Languages, both obtained from Universitatea Transilvania din Brașov.