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Kalli Pettigrew is an experienced technical support and training professional with a diverse background in customer service and technical roles. Currently serving as Technical Support Lead at VenU since October 2019, Kalli excels in resolving technical issues and interacting with clients and developers to enhance user experiences with SCORMS and LMS platforms. Kalli's previous positions include Technical Specialist at First Data Corporation and roles in training and supervision at ASURION, where a strong focus on employee development and customer satisfaction was demonstrated. Educational qualifications include a Bachelor of Science in Human Management Services from the University of Phoenix, alongside several certificates in medical office practice and technology.