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Kristi Langdon has a diverse work experience spanning over two decades. Kristi is currently working as the Head of Customer Experience at Ventura Foods, a position they have held since 2023. Prior to this, they worked at Daimler Truck North America from 2017 to 2023, where they served as the Head of Customer Experience. During their time there, they successfully implemented a change in the company's focus towards customer-centricity and oversaw a team of 25 product managers to enhance customer experiences. Before joining Daimler, Kristi worked at Daimler Trucks North America from 2013 to 2016, where they held roles as a Consultant in strategic projects and in Digital Customer Experience. Kristi was responsible for leading the Project Management Office and developing a digital strategy for the company's dealership network.

In their earlier career, Kristi held various positions at First Independent Bank, including Senior Vice President and Director of Strategy & Development from 2010 to 2012, and Vice President and Senior Strategy & Analysis Manager from 2008 to 2010. Kristi also worked as a Finance Manager at Hollywood Entertainment from 2003 to 2005, and had roles at Alaska Power and Telephone as President of a consultancy and Director of Business Development from 2002 to 2003, and at Long Haymes Carr Advertising as an Account Executive from 1996 to 1999.

Throughout their career, Kristi has demonstrated expertise in customer experience, strategy development, project management, and finance.

Kristi Langdon completed their education with a B.S. in Marketing and Journalism from the University of Montana in 1996. In 2001, they earned an MBA with a focus on Corporate Finance from the University of Washington - Michael G. Foster School of Business. In 2017, Kristi furthered their education with a course in Customer-Focused Innovation from the Executive Education program at Stanford Graduate School of Business. Additionally, they obtained a certification in Customer-Focused Innovation from Stanford University Graduate School of Business. Kristi also holds a certification in PMP, but further details are not provided.