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Julia Jordan is a Business Support Analyst at Venterra Realty since January 2020, where responsibilities include managing property system issues and creating technical knowledge base articles to enhance efficiency. Previous roles at Venterra Realty also include Assistant Property Manager, Regional Better Living Manager for the North Houston Region, and Training Mentor, focusing on customer satisfaction and team support. Julia's experience extends to Apple as a Social Media Response Advisor and Applecare Advisor, providing comprehensive customer support with a 100% satisfaction rate. Early career positions included Sales Consultant at Office Depot and Resident Assistant at Florida State University, where Julia guided and mentored students. Julia holds a Bachelor of Science degree in Media Communications from Florida State University.