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Meryem Mernissi is a seasoned professional in the staffing industry with over 15 years of experience, currently serving as the Global Business Process Improvement Director at Venquis since January 2019. As part of the executive leadership team, Meryem focuses on developing and implementing business processes that enhance service excellence through a data-driven and tech-enabled platform. Previously held roles at Venquis include Delivery Director for the UK & Europe, High Performance Manager, and Associate Director of the Permanent Division, showcasing expertise in business transformation across various sectors such as Financial Services, Insurance, and Digital Transformation. Meryem's earlier experience includes leadership positions at Hydrogen Group, where responsibilities spanned talent acquisition in Oil & Gas and Audit & Risk, and a role as Internal Account Manager at Dell. Meryem holds a Master’s degree in Marketing from Middlesex University and has further education from IDRAC Business School.