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Ken is Chief Operations Officer for Venerable and President and Chief Operations Officer of the Venerable Broker Dealer Directed Services, LLC. In this role, Ken has responsibility for Venerable’s operational strategy, and all supporting functions needed to service Venerable’s block of business. This includes vendor oversight, service delivery, customer service, and enterprise analysis and solutions.

He joined ING in 2005 and has served in a number of sales operations and management roles of increasing responsibility since. Ken’s background in managing and building operations and distribution strategies, coupled with his industry knowledge, was invaluable in leading Voya to many thriving new partnerships and successful sales performance goals.

Prior to Voya, Ken spent 17 years in the publishing industry working for the Hearst organization leading teams providing BPO/ITES services. He received his bachelor’s degree in Marketing from the University of Northern Iowa.